The Evolution of Income-Eligible Program Implementation
2021-07-22T11:00:00 - 2021-07-22T12:30:00
Due to the economic impacts from the pandemic, a growing number of individuals – some of them, perhaps, for the first time – are experiencing hardship when it comes to utility bill payment. These consumers may fall outside of the traditional eligibility requirements and, therefore, can be unaware of the available assistance programs that their utility provider offers. How are utilities and related organizations bridging this gap as we transition out of pandemic procedures?
Moderated by: E’Lois Thomas, SEEL, LLC